Effective date: 12 May 2025
Muscat Lights Trading Company (MLT) provides consultancy, training, and event services. This policy explains how we handle personal information when you visit our website, contact us, or request one of our services.
Information we collect
When you contact us, we process the information that you choose to provide so we can respond to your enquiry. If you use an authenticated area, we also process the account details needed to provide access and manage your session.
Our service may also receive basic technical information, such as browser and device details, as part of operating, protecting, and troubleshooting the website.
How we use information
- Respond to questions and service enquiries.
- Provide, maintain, and improve our training and consultancy services.
- Secure the website, prevent misuse, and investigate technical or security incidents.
- Meet applicable legal, regulatory, and accounting obligations.
When information is shared
We may share information with service providers that help us host, secure, operate, or communicate through the service. We require those providers to handle information only for the relevant service purpose. We may also disclose information where required by law, to protect our rights, or as part of a business reorganization.
Security and retention
We use reasonable technical and organizational safeguards, including access controls and protected session mechanisms. No online service can guarantee absolute security. We retain information only for as long as it is needed for the purposes described here, to resolve disputes, enforce agreements, or meet legal obligations.
Cookies and sessions
The website uses essential cookies to maintain authenticated sessions and protect requests. You can manage cookies through your browser, but disabling essential cookies may prevent sign-in and other protected features from working.
Your choices and rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or restriction of your personal information. You may also object to certain processing. Contact us to make a request; we may need to verify your identity before responding.
Updates to this policy
We may update this policy when our services or legal obligations change. The effective date at the top of this page shows when the current version was issued.
Contact us
For privacy questions or requests, contact info@mlt.om.